Your contact to
JUMAG Support
Please fill out the form.
Your request will be automatically forwarded to the appropriate technician. This allows us to provide you with fast and targeted assistance.
The more detailled your information, the faster we can help you.
Would you prefer to send us an email? Then simply send your request to support@jumag.com. Please include your serial number and a brief description of the error.
Quickly available spare parts
At JUMAG, you benefit from high availability of spare parts. We keep many components in stock for 10 years or longer. Thanks to extensive standardization and careful selection of suppliers in accordance with JUMAG's high quality standards, our spare parts management is exemplary.
24-Availability
You can reach our service team 24/7, 365 days a year. Our network of service technicians ensures that, in the event of an emergency, our customer service team will be with you in no time. Our well-equipped service vehicles carry almost all spare parts! Abroad, we work with well-trained, permanent service partners.
Commonly asked questions:
You will receive a qualified response from our support team within 24 hours.
Our staff will review your support request and contact you as soon as possible to clarify the most important details. Many error messages can be resolved over the phone using remote diagnosis.
You can reach our service team 24/7, 365 days a year. Our network of service technicians ensures that, in the event of an emergency, our customer service team will be with you in no time. Our well-equipped service vehicles carry almost all spare parts! Abroad, we work with well-trained, permanent service partners.